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  1. Belize Covid-19 Updates
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  2. Health App

Belize Health App Now Available - Here is the App Guide.

By 9/23/2020


Get the Latest Belize Travel Updates!
 
The Belize Travel Health App, a newly launched mobile application that is part of Belize's phased reopening plan, is now available for download on Android, iPhone, and iPad devices.

The Belize Health App was created to streamline airport processing and health screening for entry into Belize. It will also allow for daily health monitoring of arriving passengers, location monitoring, and for contact tracing, if necessary. 
 

Do you have the correct App?

Belize Health App Icon
*This is the icon for the official Belize Health App. The health app is NOT the Belizing app, and is NOT available on the Android app store. See below for instructions if you have an Android device.
All visitors are encouraged to download the free Health App on their mobile device and fill in the necessary information no more than 72 hours prior to arrival in Belize. After filling out the eight-step application process, a unique QR code will be provided which should be presented to health authorities at the international airport upon arrival. 

Update Everyone departing Belize to the United States must now present a negative COVID-19 test before boarding their flight in Belize, per new CDC requirements. 

Book a Covid-19 Test in Belize
Getting errors on the app? Try deleting and reinstalling the app. You must have the latest version of the app. For Android users, you must have the latest Android OS version. There are currently some bugs and other technical issues in the app. If it rejects your first name, make sure it has no spaces after the name, and click the "next" button on your keyboard.

*Please note that Belize still allows entry without the app for travelers without a smart device.

For additional assistance, you can contact the Belize Tourism Board, Toll Free 1-800-624-0686 or send a WhatsApp message.

Android Installation

The app is provided as a direct download for Android devices. It is not yet available on the Google Play app store or any other third party app stores for Android. To download the app on your Android device you may need to take extra steps to allow the installation. Follow these recommendations:

  • Long Press on the download link (see below) and choose "Download Link"
  • The app will be downloaded as a file
  • You will need to open to file to start the installation
  • You need to allow third party sources in your device security settings

This app is developed and published by the Government of Belize. Belizing.com is NOT the developer of this app, and neither do we provide official technical support for this app. The app is required for entry, but if it doesn't work for you then Belize still allows entry without the app. 

App Download

Belize Health App iPhone Download

How Does the App Work?

The app should be installed on your mobile device. The app is available for iPhone, iPad, and Android devices. You may install and register your account in the app at anytime, but you should not fill in the travel details until your arrival to Belize is within 72 hours.

The QR Code will expire within 72 hours of issue. If it expires before you arrive in Belize, simply resubmit your information to acquire a new QR Code.

Internet Connection: The app requires an Internet connection to submit the entry forms. You do NOT need to have cell data or an Internet connection while you are visiting Belize. You may only need it to retrieve the QR code. We recommend taking a screenshot of your QR code as a backup if the Internet is unavailable when you need to retrieve your QR code.

You will present your QR code to authorities as you arrive at the airport. Some airlines will ask to see your QR code before boarding to Belize. If you have trouble downloading or registering in the app, please inform your airline rep that Belize allows entry without the app.

1. Create an Account

After you install the app, you must register your login account and confirm your email. Make sure you enter your valid email address. A verification code will be sent to your email address to confirm your account. This ensures that your email address is valid. Once your email is verified, you will be authenticated in the app.

STOP: Do not go past this point in the app until your arrival to Belize is within 72 hours.

2. Register your Trip

Here is what the rest of the process will entail. It is a simple 8-step application form after which a unique QR code will be provided to you.

Each adult traveler (ages 16+) must have their own QR code. At this time, you are not able to create multiple QR codes with the same device.

The app will guide you through 2 forms.

First, you will enter your Arrival Form. This is similar to an immigration entry form where you will enter your personal details and passport information. It is not yet clear if this will be used as an immigration form. You should still expect to fill in immigration and customs paperwork upon arrival.

*Some fields will require you to select pre-populated information. The app does not have the best user experience and some fields may take up to 1 minute to load the available options after you tap on the field. One example is when you must select a gold standard hotel opion. Don't worry, the app is just slow sometimes but it works (most of the time).

Purpose of your Trip: In step 4 you will select the purpose of your trip. This effectively determines where you can stay. If you are a foreign tourist visiting for "Vacation Only" then you will be required to stay at a Gold Standard accommodation.

If you are visiting for any other purpose, the app will allow you to specify any other accommodation. Anyone visiting for any purpose other than "vacation only" can stay anywhere. No booking or reservation at Gold Standard accomodation is necessary if you are visiting for anything other than "vacation only". For example, you may be visiting to explore retirement, or for business, sport, wedding, honeymoon, or to visit family, etc. Only foreign tourists who are visiting for vacation only are required to have a booking or reservation at approved gold standard accommodation.

If you are visiting for vacation only, then you must ensure that you have a booking at a Gold Standard property.

In step 5 you must enter information for a contact person. It is not clear what contact person is required here. We recommend using the contact name and number of the gold standard program manager at your gold standard hotel, or a family member who is not traveling with you, or your contact person in Belize if you are on official or business travel.

Steps 6 & 7 are a health pre-screening form. If you have your negative PCR test done, then you will select *Yes* for the third question in step 6.

Step 7 asks about symptoms you may have previously experienced if you were previously diagnosed with COVID-19 or had to visit a health facility for any reason. If none of these apply, leave all the options unchecked and proceed.

In the last step, you will enter the number of minors traveling with you (age under 16), and their names. If no minors are traveling with you then enter the number ZERO in this field or leave it blank. Only one parent or guardian will need to register accompanying minors. All adults (16+) must submit a separate form from their own device.

3. QR Code

If your submission is successful, the app will generate a unique QR Code and ID for you. You may take a screenshot of this just in case. Keep in mind that the code expires after 72 hours, after which you will need to submit another form to create a new ID.

While the code is still valid on your device, it will open directly to the code when you open the app.

Data Connection: You must have cellular data connection or WiFi on the mobile device to retrieve your QR Code. The airport has free WiFi available. However, we strongly recommend taking a screenshot of your valid QR code just before you depart for Belize to avoid any data connection issues as you arrive.

Privacy Concerns

The Health app requires you to allow geolocation access and notifications. The app will be used to communicate with you and monitor your movement while in Belize.

The app is provided by the Belize Ministry of Health (MOH). The app terms and conditions state that the app is managed by third party entities, and any personal information you submit is accessed by those third parties. Your personal information may also be shared with certain regulatory entities in Belize including the Belize Tourism Board, Statistical Institute of Belize, and the Belize Department of Immigration and Nationality. Your personal information, including geolocation records, are also subject to disclosure for other legal purposes.

Note that by visiting Belize, and accepting the terms and conditions of this app, you are explicitly waiving certain rights and expectations of privacy of any personal information that you submit via the app. By explicitly consenting to the app terms and conditions, you agree to the health and safety regulations including the requirement to wear masks, maintain social distancing, and remain within the safe corridor. You also agree to be placed in quarantine at your own expense if you test positive upon arrival in Belize or anytime during your stay in Belize.

We recommend that you read the terms and conditions of the app very carefully.

If you do not agree to the terms of the app or cannot use the app for any reason, paper forms will be available at the airport.




What if I do not have a mobile device?
Travelers who do not have a mobile device may utilize paper forms available at the airport. It is highly recommended that you obtain a mobile device or tablet to minimize any delays or issues at the airport. Some airlines may deny boarding to passengers who do not present the app.
What if the app does not work?
Try deleting and reinstalling the app. If you still have issues with the app, please contact the Belize Tourism Board, Toll Free 1-800-624-0686. Note that Belizing.com is not involved in the app development and cannot provide technical support for the app. You must contact the Belize Tourism Board or Belize Ministry of Health directly. Call Toll Free 1-800-624-0686
Information
Learn More
Podcast: Is Belize Safe? Interview with Belize's Minister of Tourism
Episode 30
Belize is safe to visit and is gearing up to become a first-class tourism destination! Honorable Anthony Mahler, Minister of Tourism and Diaspora Relations in Belize, joins us for ... morea virtual recording session to discuss safety and the future of travel and tourism in Belize.
Podcast: Belize Travel Restrictions & Airport Protocols
New
Belize is open for travel! On October 1st, 2020, the Belize International airport finally reopened for leisure travel. Tune in to learn more about the latest airport protocols and ... moretravel restrictions.
Things to do from Belize City : Cave Tubing and Maya Sites with Private Belize Adventures
New
In this episode we speak with Dorian Rivero, owner of Private Belize Adventure and tour guide of over 20 years, to discuss what activities are available to visitors in and around Belize ... moreCity. Take a virtual walk-through of cave tubing destination Nohoch Che’en as well as the Mayan ruins of Altun Ha.
Guest Name:
Dorian Rivero

Belizing.com Staff

88 comments
Write a Comment
Do we have to have a phone plan down there during our vacation? Our cell service doesn’t have international for Belize(US Cellular) our AirBNB has WiFi, but we have excursions planned...so we have to be on a service plan during this or will it just track us via our cell location tracking?? Not sure how this works
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How do I complete the form if I am staying at an Air B&B?
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How do I find it on my phone afyer receiving the code ?
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I downloaded the app and finished completing the forms but it DID NOT generate a QR code. It simply shows a screen that says, "Submission Success Thank you for submitting your arrival information. We hope you enjoy your stay in Belize!" What should I do?
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Gabrielle T
Hit contine
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Trying to fill out the forms. I put in the approved place I’m staying in and next question is contact name and then number. Is that for the hotel ? Not sure who or what number I’m suppose to put in. Any help?
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My husband filled one out do I need a separate app? We have the same email and it just goes back to his finished account and number.
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My husband and I are planning on coming to Belize. We own land and were wondering what the process was for that. Are there papers to fill out instead of getting a place to stay at a gold star hotel?
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I am also getting a cannot connect to server message. What do I do?
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Marisa H
I am getting the same response for mines.
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I'm trying to complete the health form and submit and it states cannot connect to server.
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Michelle G
I cannot submit the form either. Keep getting "cannot connect to server"
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Michelle G
Please contact the Belize Tourism Board at 1-800-624-0686 for further assistance with the app.
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Belizing A
I've tried calling 3 times. there is no answer, just a recording saying to leave a message.
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when I finish loading the dat on the app and hot submit, it says "cannot connect to server" now what ?
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I am traveling to Belize today and I’m trying to fill in my information on the app but it keeps saying, “enter a valid first name” when I type my first name.... it won’t let me proceed without this error. How do I get past this?
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Justine T
It could be a space at the end of your name. Make sure there's no spaces and click on the next button to clear the error. Hope that helps.
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I have completed the form and received a QR code which appeared but now when I open the app to view the QR code I am being prompted to complete the forms again and then the forms will not submit. What do I do about a QR code for presentation at the airport?
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Any idea on what the approximate wait time for a PCR test in Belize's airport would be? I'm traveling on the 27th, and even if I did manage to find a two day test, because of Christmas, I wouldn't get my results back in time. Any suggestions?
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Alanna B
I was only given a rapid test on arrival. I waited on an airport bench just 30minutes for the results. It cost 50usd. Good luck
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Alanna B
This is a late response to your request, but maybe it will help someone else. We waited 10 or 15 minutes to get the test, and only 5-10 minutes for the result. The big problem of the day was trying to get out of the US on American Airlines, where not one of the first 12 people with whom I spoke believed that we could leave the US without a test result. The 3rd manager--after about 9 employees--was ... more aware of the Belize requirements, showed the rest how and why that was. We were two and a half hours prior to flight, and were the last to board, and that was after the final call for the flight. In the meantime, my husband was returning a rental car and I wasn't allowed to check his bag separately, and was told that even though it was business class, with two bags free as luggage, that I would have to pay $140. for the 2 "extra" bags. I had to have another manager come out and explain to the baggage handler, who then told me I was lucky he was willing to take the manager's word for it, and said that although it was not required, a gratuity would certainly be well-received. He still hadn't put the tags on the luggage, so I gave him $20, and vowed never, ever to fly American again. Fly Delta, even if it's a round-about route. They know the rules, follow then completely, and also insist on passengers following the mask rules. On American, people took off their masks when they received anything to drink, and left them off for the rest of the flight. I've heard the same story from several others.
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Where does the vaccine come into play here? My husband has had the first vaccine and will have both doses prior to our trip in March. Much like others, it currently takes 5-7 days to get PCR results which does not work for the app so you have to get tested at the airport (another $50 and lost time). Suggestions? Solutions?
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Nancy H
Honestly. Who knows what will be in place by the time March rolls around! I would wait at least until February before worrying too much... So please! Enjoy your Christmas! :)
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Okay, i want to come to Belize. However the clinics in my area require 4-5 days to get the results back from the PCR test. I can get the test for the quick results but that is not what Belize is asking for. I have talked to others and the can get the PCR test back in less than a day,,,but they live in NYC. Ider Alabama is NOT NYC What should I do. I was thinking I could get the quick test here before ... more I travel and then get whatever test Belize offers at the airport. But I do not want to spend my time "quarantined in a hotel for two weeks,,,that is not why I am coming to Belize.
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Hi, We are booked at a gold standard hotel already, have a login (obviously, lol), but I cannot get the to anything on the android app (Belizing) to work. I have signed int the website and when I click on links they lead me to nowhere. I am a bit confused on how this app is supposed to work because I cannot find anything on the app that you website shows as an example. We want to come to Belize (again) ... more but to be honest, I am almost at the point of just choosing another destination because of the trouble I am having getting all of this information/app to work. I do not want to wait until the last minute and not have this app working and then be out the money on the trip because something was not working correctly. Also, if we wait to take the test in the airport, how long will we be sitting there waiting for results?
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Jason T
It is not a Belizing app. The app is developed by the government of Belize. Unfortunately, it is not on the google play store for Android. Therefore, to download and install it may require you to override some security settings on your phone to allow third party installation. To download the app, please follow the instructions on this page....long press on the download link and select the option to ... more download. Clicking ont he link may not work because of security precautions on your phone since it's a direct download. Hope that helps. For the airport testing, results are usually available within 15 minutes after swabbing. To learn more, check out episode 28 of our podcast...The Belize Travelcast. Hope to see you in Belize soon.
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I am currently in the States and plan on coming back to Belize where I have lived for the past 5 years and want to know if I will be allowed to come back to my house without any problems. Also, I had a test here when I arrived but it took 4 days to get back the results. Can I just get one at the airport and how can I get the forms sent to me via email to fill out before I return as I do not have a ... more smart phone and am having problems with your app.
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Stephen M
Paper forms would be available at the airport, but you should try to pre register in the app. Maybe you can borrow a device and print the code. As we understand, all returning residents are tested at the airport.
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We are planning a trip to arrive Dec 31st. Do we need to have RESULTS within 72 hours OR testing DATE within 72 hours
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Doug H
Or is it Testing and results within 72 hours
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Doug H
The actual test (swabbing) must be done within 72 hours.
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Hi. What ages are required to take the PCR test?
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Ray P
Ages 5+
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How do i check in daily after my arrival to Belize? I have downloaded the app and the code shows, but i can't get past toe code and can't find out how to do the daily check in.
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Debra T
This is an automatic process. You don’t need to do anything other than to have the app installed and your device with you.
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Debra T
Please don't worry too much because nothing happens after that! Enjoy your stay !
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I have the app installed on my android phone but now have troubles logging in. I started the process a few weeks ago but did not complete the process. Now that I want to complete it it won't let me log in. Even resetting the password does noting as I keep getting wrong account name or password. It also won't let me start a new account.
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Egil
Try reinstalling the app. It was recently updated. Since the android version is a direct download, it will not automatically update.
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I plan on visiting and staying with family. Obviously not on of the hotels on the list. Where can I find information on this Thank you
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Darryl M
I’m trying to get information about that to
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Darryl M
This should be possible under phase 4 of the reopening plans which is scheduled for sometime in January 2021. Technically, you currently only need to have a "reservation" at a gold standard hotel for entry into the country. There is no regulation or enforcement, as far as we're aware, on where you actually stay during your entire time in Belize. You still need to always follow all other regulations ... more including social distancing (not more than 10 people, no private parties, etc), mask wearing, and possible daily curfew.
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Stephanie M
Belize!!! please make another option for that!!!
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I plan to visit my husband who lives & works on Ambergris Caye over Christmas.. I will not be staying at a Gold Star Hotel. How will I navigate this on the app?
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I really don't understand this app I am trying to sing in the app with my email and it's keep on telling me my email is invalid and I have one email for so long
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Hello. We are scheduling travel for January 4th-11th of 2021. When is Phase 4 of the re-opening set to begin? January 1st? If so, can we book at an Air B&B or any other hotel?
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Amy F
No date has been set. January is a tentative schedule for phase 4. However, a long as your preferred hotel or vacation rental is gold standard certified, you are able to stay. A full updated list of gold standard hotels is available on Belizing.com
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Can l have the same Rapid covid test done here in the US 72 hours before arriving that is being administered at PGIA, or is the PCR test the only one that is accepted?
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Gary L
It must be the PCR test. Download episode 28 of the Belize Travelcast for more info.
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We are second home owners. We entered that when asked. We are not stating at a gold star resort but at our home. The app requires you enter an approved hotel. We are stuck! How do we enter our home instead. Am i missing a step?
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The PCR tests do not detect infection. The application is all wrong and will not curb any infection. This is happening in hapless countries like Belize and others. Educate yourselves people. These are not fully informed health professionals messing with your lives at the Belize Airport https://rumble.com/valowb-crimes-against-humanity-dr.-reiner-fuellmich.html
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This is all wrong. Hey Belize! You cannot use a PCR test result as an indicator of transmissibilty. That is not what the test is designed to do. Yet that misinterpretation is exactly the flawed thinking you are applying to everyone who steps off a plane in Belize. Are you friggin' listening to me? Your app and its results don't yield any information that you can use to safeguard visitors or Belizeans. ... more A temperature check would be the best option by far. The BZ tourism sector was a bad option pre-pandemic because of crime. Now the cost of traveling there has increased by $50.00, plus costs at the origin country. Then you have airport ground staff posing as health professionals??? I see clearly what is happening in BZ and the end result economically will not be good. Safe Corridor is just plain bad thinking.
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This is absolutely insane on the one hand, but probably a best Belize option on the other hand as it will keep potential visitors away. It is clear that health professionals in BZ don't know exactly what they are dealing with or how to deal with it. They certainly don't understand what a positive or negative reading means. Even a positive reading and it's potential to becoming active or stay inactive ... more is not being handled correctly. What I have learned since February 2020 is that you don't want to be in a third world country when things go wrong. Belize is one such country. Still, I have to thank God for letting these blind Belizean people enact this program which in effect will keep us sane, healthy people away.
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Can I drive into belize from Guatemala via Melchor de mencos at this moment?
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Marcelo O
Yes but you must coordinate with the ministry of foreign affairs. See the latest advisory here: https://belizing.com/Land-Border-Entry-Notice/
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Protocols say you need to be tested, have a negative result, and enter in the app. In many cases, you cannot get PCR test results in 72 hours? What to do?
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Nancy H
Hi Nancy, tests are available at the airport.
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Belizing A
I see that tests are available at the airport for $50; however, why should I get tested at the airport when I can get tested for free in the US. It just happens to take 4-5 days to get a result rather than the required 72 hours required for the app.
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Nancy H
The current requirement is to have the test within 72 hours of travel. It sounds like the airport testing is your only option if you cannot meet the 72-hour timeframe. Keep in mind that you can still be selected for testing at the airport even if you bring a recent valid test result. It's ultimately at the discretion of the health officer.
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I will be traveling to Belize via a Gold Standard Hotel and then onto a private charter. Then after the private charter back to Gold Standard Hotel. Upon my return, How do I explain this on the form?
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Patti J
I don't think it's necessary to explain that. You'll only need to specify the Gold Standard hotel. I believe the hotel will log when you leave on the charter and when you get back...I'm sure the charter company will do the same. As far as the app, these details don't need to be logged on the form used for entry into Belize.
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I have tested positive in the past, does that affect entry into Belize?
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Matt M
Doubt it, except you may be flagged for additional screening at the airport. Make sure you note it in the app, and try to bring a negative PCR test. If they do an antibody test at the airport, it could show positive since you had it in the past. I would recommend coming prepared with a recent negative test and any other documentation to show that you've recovered and not a risk anymore to spread the ... more virus.
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I am traveling to Belize on Sunday, October 18th. I downloaded the app a couple of weeks ago and went all the way through registration and received a QR code. I did not realize I could not go back and add my COVID test results (or that it had to be done within 72 hours). I got a QR code that I thought would expire in 72 hours, but it has not expired and I do not know how to go back and modify my information. ... more Any help would be appreciated.
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My mother is 89 years old and travelling back to Belize by herself, she does not know how to operate a cellphone can we register on app and send her with a paper copy of the QR code?
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Therese H
Yes, that should work. Just make sure that you register within 72 hours so that it’s still valid when she arrives.
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Hello, I am schedule to arrive in Belize on Thursday with my wife. I was born and Belize, but she was not. Do we register as resident or non resident?
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Jason J
each person need a code so u need to register both !! if youre a belizean then its resident your wife will be non resident
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Jackie Z
So then what? What will she say when she needs to choose a gold standard hotel? Obviously she won't be staying at a hotel without her husband?
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Why is the Android app not available in the Google Play store?
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Grant G
Does anyone have an answer to this? I looked for the app today, but it's not available.
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Grant G
They had mentioned that it was pending approval. For now it’s a direct download and you may need to temporarily enable third party sources to install it. We haven’t tested the android version yet.
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We completed the app, everything worked fine. One bit of feedback: the date selection control on ios devices is very easy and straightforward; the date selection control on android devices requires one to scroll month by month to select the desired date, no problem for travel dates, but for people of a certain age, scrolling month by month back the the early 1950's takes a little while! If you have ... more a way to provide feedback to the developers, your might suggest they use a different control in the next version.
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I will be coming to Belize with my parents. We are all Belizeans by birth but I don't reside there. My parents reside there. Do we all need to get the test at the airport or can we get the test here in the US with 72 hours of arriving in Belize? Once we are there and able to go to my parents' home, can we grocery shop, take walks, as long as we wear our masks and shields and social distance or do ... more we have to stay at home for the entire 10 days?
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I can not access the repatriation form to complete before my arrival. On the COVID19 website on the Link "Register to Enter Belize" it has an error message (The registration/repatriation website is currently being updated and will be available shortly. For urgent queries please email repatriation@mfa.gov.bz.). which has had there for DAYS. Is there anywhere else I can get this form to complete before ... more my arrival?
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Sandra R
It’s now working. Please visit the COVID19.bz site
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I'm a missionary who lives and works in Belize under a work permit. I have an apartment there I rent. Do I fill out the form as a resident, even though I'm there under a work permit and don't have my residency yet? The part in the application that asks about the hotel I will be staying at doesn't apply to me since I rent an apartment. How do I complete the form and move past these questions to complete ... more the form?
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Sandra R
Yes you should fill it out as a resident and follow the guidelines for long stay non nationals.
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I'm coming to Belize to visit family members & I will be staying with my aunt in her home in ladyville. So what is my protocol since I'm not staying in a hotel.
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Ava S
According to the guidelines, you will need to first apply to visit through the controlled repatriation form. A 10 day self quarantine is required during phase 3 for Belizeans. See the traveler classification guidelines here: https://belizing.com/coronavirus/#classification
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We plan on traveling mid October to move to our new house in Corozal. We know how to designate a hotel for the first night but how do we tell the App we will then be going to our house?
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Don G
You should register as a resident and enter information about your residence in the app. There is no longer a need to stay at a hotel the first night.
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I plan on traveling to Belize with my family. Will each member (including kids) be required to have the app? Also, can the phone(s) be kept in WiFi mode or will we need to have a cell plan while in Belize?
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Grant G
Hi Grant, all travelers age 16+ will need to have their own device/app. We recommend taking a screenshot since it currently does not work when Internet connection (cell data or WiFi) is off.
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What about testing? With few, if any, personal tests available, and the risk of entering the country, tested (or retested) at the BZE, having a possible false positive and then having to quarantine for 14 days at your expense? Then missing your reservation and return flight?
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Will the App be available in the Play Store? Many Google work profiles block direct downloads from the internet.
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David B
It is our understanding that it will be available via the play store soon. Hopefully soon.
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I downloaded the Android app onto my phone, but it asks me to find an app online to open it. What is wrong?
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Joe R
Hi Joe, we recommend waiting for it to be available on the official Google Play Store if this problem persists.
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