The Belize Travel Health App, a newly launched mobile application that is part of Belize's phased reopening plan, is now available for download on Android, iPhone, and iPad devices.
The Belize Health App was created to streamline airport processing and health screening for entry into Belize. It will also allow for daily health monitoring of arriving passengers, location monitoring, and for contact tracing, if necessary, once the country reopens for leisure travel on October 1, 2020.
All visitors will be required to download the free Health App on their mobile device and fill in the necessary information
no more than 72 hours prior to arrival in Belize. After filling out the
eight-step application process, a unique QR code will be provided which should be presented to health authorities at the international airport upon arrival.
Getting errors on the app? Try deleting and reinstalling the app. You must have the latest version of the app. For Android users, you must have the latest Android OS version. There are currently some bugs in the app. If it rejects your first name, make sure it has no spaces after the name, and click the "next" button on your keyboard. For additional assistance, you can contact the Belize Tourism Board, Toll Free 1-800-624-0686.
Android Installation
The app is provided as a direct download for Android devices. It is not yet available on the Google Play app store or any other third party app stores for Android. To download the app on your Android device you may need to take extra steps to allow the installation. Follow these recommendations:
- Long Press on the download link and choose "Download Link"
- The app will be downloaded as a file
- You will need to open to file to start the installation
- You need to allow third party sources in your device settings
How Does the App Work?
The app must be installed on your mobile device. The app is available for iPhone, iPad, and Android devices. You may install and register your account in the app at anytime, but you should not fill in the travel details until your arrival to Belize is within 72 hours.
The QR Code will expire within 72 hours of issue. If it expires before you arrive in Belize, simply resubmit your information to acquire a new QR Code. The app does require an Internet connection.
You will present your QR code to health authorities as you arrive at the airport. See our
official airport guide for information about the Belize airport.
1. Create an Account
After you install the app, you must register your login account and confirm your email. Make sure you enter your valid email address. A verification code will be sent to your email address to confirm your account. This ensures that your email address is valid. Once your email is verified, you will be authenticated in the app.
STOP: Do not go past this point in the app until your arrival to Belize is within 72 hours.
2. Register your Trip
Here is what the rest of the process will entail. It is a simple 8-step application form after which a unique QR code will be provided to you.
Each adult traveler (ages 16+) must have their own QR code. At this time, you are not able to create multiple QR codes with the same device.
The app will guide you through 2 forms.
First, you will enter your arrival form. This is similar to an immigration entry form where you will enter your personal details and passport information. It is not yet clear if this will be used as an immigration form. You should still expect to fill in immigration and customs paperwork upon arrival.
In step 4 you will identify your hotel in Belize. These are the approved
Safe Corridor hotels in Belize. If your hotel is not on the list, we recommend contacting them directly to inquire about your options. You may need to switch your hotel reservation to an approved safe corridor hotel.
Steps 6 & 7 are a health pre-screening form. If you have your negative PCR test done, then you will select *Yes* for the third question in step 6.
Step 7 asks about symptoms you may have previously experienced if you were previously diagnosed with COVID-19 or had to visit a health facility for any reason. If none of these apply, leave all the options unchecked and proceed.
In the last step, you will enter the number of minors traveling with you (age under 16), and their names. If no minors are traveling with you then enter ZERO in this field. Only one parent or guardian will need to register accompanying minors. All adults (16+) must submit a separate form from their own device.
3. QR Code
If your submission is successful, the app will generate a unique QR Code and ID for you. You may take a screenshot of this just in case. Keep in mind that the code expires after 72 hours, after which you will need to submit another form to create a new ID.
While the code is still valid on your device, it will open directly to the code when you open the app.
Data Connection: You must have cellular data connection or WiFi on the mobile device to retrieve your QR Code. The airport has free WiFi available. However, we strongly recommend taking a screenshot of your valid QR code just before you depart for Belize to avoid any data connection issues as you arrive.
Privacy Concerns
The Health app requires you to allow geolocation access and notifications. The app will be used to communicate with you and monitor your movement while in Belize.
The app is provided by the Belize Ministry of Health (MOH). The app terms and conditions state that the app is managed by third party entities, and any personal information you submit is accessed by those third parties. Your personal information may also be shared with certain regulatory entities in Belize including the Belize Tourism Board, Statistical Institute of Belize, and the Belize Department of Immigration and Nationality. Your personal information, including geolocation records, are also subject to disclosure for other legal purposes.
Note that by visiting Belize, and accepting the terms and conditions of this app, you are explicitly waiving certain rights and expectations of privacy of any personal information that you submit via the app. By explicitly consenting to the app terms and conditions, you agree to the health and safety regulations including the requirement to wear masks, maintain social distancing, and remain within the safe corridor. You also agree to be placed in quarantine at your own expense if you test positive upon arrival in Belize or anytime during your stay in Belize.
We recommend that you read the terms and conditions of the app very carefully. If you do not agree to the terms of the app or cannot use the app for any reason, paper forms will be available at the airport.
This should be your last option, as it could cause extended delays for you at the airport.