For your convenience with Reservation, Cancellation & Rescheduling Policy
Dear Valued Guest,
Thank you for choosing Monkey River Totally Wild Tours. We understand that travel plans can change, and our goal is to remain fair and transparent while also protecting the time, staff, fuel, and resources reserved specifically for your tour.
Please review our policy below.
Reservations & Payment
Cancellations by Guest
30 days or more before your tour date
Full refund of your deposit, minus a 30% administrative fee.
7–29 days before your tour date
50% refund of your deposit.
6 days or less before your tour date
No refund will be issued, as staffing and operational arrangements have already been committed.
No-Show Policy
Guests who do not arrive for their scheduled tour (“no show”) will not receive a refund.
Weather-Related Cancellations
Tours cancelled by Monkey River Totally Wild Tours due to unsafe or unforeseen weather conditions will be
rescheduled for the next available day, or another date agreed upon with the guest.
No penalties or fees apply to weather-related cancellations initiated by the company.
Rescheduling by Guest
Guests may reschedule once, subject to availability.
A 30% rescheduling fee applies only if the request is made within 24 hours of the scheduled departure time.
No rescheduling fee applies if changes are made earlier than 24 hours.
By booking with Monkey River Totally Wild Tours, you acknowledge and agree to this policy.
Warm regards,
Monkey River Totally Wild Tour