Belize Ground Shuttle Terms and Conditions
Thank you for choosing Belize Ground Shuttle for your ground shuttle needs! These Terms and Conditions govern your use of our services and apply to all reservations made through our website, phone, or email. By making a reservation, you agree to be bound by these Terms.
Reservations:
- To reserve a shuttle, you must provide all necessary details, including your name, contact information, number of passengers, pickup and drop-off locations, date, time, and flight number (if necessary).
- Reservations are confirmed upon receipt of payment.
Payment:Full payment is required at the time of booking. We accept the following payment methods:
- Credit Card (Visa, Mastercard, American Express)
- Debit card
Cancellation Policy:We understand that plans can change. Here's how our cancellation policy works:
- Full Refund (minus a 3% credit card processing fee): If you cancel your reservation 24 hours or more before your scheduled departure time.
- No Refund: Cancellations made within 12 hours of your departure time or for no-shows.
Natural Disasters or IllnessIf your trip is impacted by a natural disaster or illness, we want to help. To qualify for a reschedule or refund, please let us know at least 12 hours before your departure time.
Rescheduling PolicyGenerally, we require at least 12 hours' notice to reschedule your reservation. Here are some additional details:
- Same-Day Reschedule: If you already paid the guaranteed private rate for your group, you can reschedule to a different time on the same day with no extra fee.
- Rescheduling to a Different Date: We'll consider these requests on a case-by-case basis, and an additional fee may apply depending on availability.
DisclaimerWe take pride in providing safe and reliable transportation. However, we cannot be held responsible for delays caused by circumstances beyond our control, such as traffic congestion or bad weather. We also reserve the right to refuse service to anyone who is disruptive, intoxicated, or poses a safety risk.
Contact UsFor any questions or concerns regarding these Terms, please contact us at +501 671-6390 or support@belizing.com.