1. Belize Covid-19 Updates
  2. Health App

Belize Health App Now Available - Here is the App Guide.

By 9/23/2020

The Belize Travel Health App, a newly launched mobile application that is part of Belize's phased reopening plan, is now available for download on Android, iPhone, and iPad devices.

The Belize Health App was created to streamline airport processing and health screening for entry into Belize. It will also allow for daily health monitoring of arriving passengers, location monitoring, and for contact tracing, if necessary, once the country reopens for leisure travel on October 1, 2020. 
 
All visitors will be required to download the free Health App on their mobile device and fill in the necessary information no more than 72 hours prior to arrival in Belize. After filling out the eight-step application process, a unique QR code will be provided which should be presented to health authorities at the international airport upon arrival. 

App Download

Belize Health App iPhone Download


How Does the App Work?

The app must be installed on your mobile device. The app is available for iPhone, iPad, and Android devices. You may install and register your account in the app at anytime, but you should not fill in the travel details until your arrival to Belize is within 72 hours.

The QR Code will expire within 72 hours of issue. If it expires before you arrive in Belize, simply resubmit your information to acquire a new QR Code. The app does require an Internet connection.

You will present your QR code to health authorities as you arrive at the airport. See our official airport guide for information about the Belize airport.

1. Create an Account

After you install the app, you must register your login account and confirm your email. Make sure you enter your valid email address. A verification code will be sent to your email address to confirm your account. This ensures that your email address is valid. Once your email is verified, you will be authenticated in the app.

STOP: Do not go past this point in the app until your arrival to Belize is within 72 hours.

2. Register your Trip

Here is what the rest of the process will entail. It is a simple 8-step application form after which a unique QR code will be provided to you.

Each adult traveler (ages 16+) must have their own QR code. At this time, you are not able to create multiple QR codes with the same device.

The app will guide you through 2 forms.

First, you will enter your arrival form. This is similar to an immigration entry form where you will enter your personal details and passport information. It is not yet clear if this will be used as an immigration form. You should still expect to fill in immigration and customs paperwork upon arrival.

In step 4 you will identify your hotel in Belize. These are the approved Safe Corridor hotels in Belize. If your hotel is not on the list, we recommend contacting them directly to inquire about your options. You may need to switch your hotel reservation to an approved safe corridor hotel.

Steps 6 & 7 are a health pre-screening form. If you have your negative PCR test done, then you will select *Yes* for the third question in step 6.

Step 7 asks about symptoms you may have previously experienced if you were previously diagnosed with COVID-19 or had to visit a health facility for any reason. If none of these apply, leave all the options unchecked and proceed.

In the last step, you will enter the number of minors traveling with you (age under 16), and their names. If no minors are traveling with you then enter ZERO in this field. Only one parent or guardian will need to register accompanying minors. All adults (16+) must submit a separate form from their own device.

3. QR Code

If your submission is successful, the app will generate a unique QR Code and ID for you. You may take a screenshot of this just in case. Keep in mind that the code expires after 72 hours, after which you will need to submit another form to create a new ID.

While the code is still valid on your device, it will open directly to the code when you open the app.

Data Connection: You must have cellular data connection or WiFi on the mobile device to retrieve your QR Code. The airport has free WiFi available. However, we strongly recommend taking a screenshot of your valid QR code just before you depart for Belize to avoid any data connection issues as you arrive.

Privacy Concerns

The Health app requires you to allow geolocation access and notifications. The app will be used to communicate with you and monitor your movement while in Belize.

The app is provided by the Belize Ministry of Health (MOH). The app terms and conditions state that the app is managed by third party entities, and any personal information you submit is accessed by those third parties. Your personal information may also be shared with certain regulatory entities in Belize including the Belize Tourism Board, Statistical Institute of Belize, and the Belize Department of Immigration and Nationality. Your personal information, including geolocation records, are also subject to disclosure for other legal purposes.

Note that by visiting Belize, and accepting the terms and conditions of this app, you are explicitly waiving certain rights and expectations of privacy of any personal information that you submit via the app. By explicitly consenting to the app terms and conditions, you agree to the health and safety regulations including the requirement to wear masks, maintain social distancing, and remain within the safe corridor. You also agree to be placed in quarantine at your own expense if you test positive upon arrival in Belize or anytime during your stay in Belize.

We recommend that you read the terms and conditions of the app very carefully.

If you do not agree to the terms of the app or cannot use the app for any reason, paper forms will be available at the airport. This should be your last option, as it could cause extended delays for you at the airport.



What if I do not have a mobile device?
Travelers who do not have a mobile device may utilize paper forms available at the airport. It is highly recommended that you obtain a mobile device or tablet to minimize any delays or issues at the airport.
What if the app does not work?
If you have any issues with the app, please contact the Belize Tourism Board. Note that Belizing.com is not involved in the app development and cannot provide technical support for the app. You must contact the Belize Tourism Board or Belize Ministry of Health directly.
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28 comments
Protocols say you need to be tested, have a negative result, and enter in the app. In many cases, you cannot get PCR test results in 72 hours? What to do?
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I will be traveling to Belize via a Gold Standard Hotel and then onto a private charter. Then after the private charter back to Gold Standard Hotel. Upon my return, How do I explain this on the form?
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I have tested positive in the past, does that affect entry into Belize?
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I am traveling to Belize on Sunday, October 18th. I downloaded the app a couple of weeks ago and went all the way through registration and received a QR code. I did not realize I could not go back and add my COVID test results (or that it had to be done within 72 hours). I got a QR code that I thought would expire in 72 hours, but it has not expired and I do not know how to go back and modify my information. ... more Any help would be appreciated.
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My mother is 89 years old and travelling back to Belize by herself, she does not know how to operate a cellphone can we register on app and send her with a paper copy of the QR code?
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Therese H
Yes, that should work. Just make sure that you register within 72 hours so that it’s still valid when she arrives.
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Hello, I am schedule to arrive in Belize on Thursday with my wife. I was born and Belize, but she was not. Do we register as resident or non resident?
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Jason J
each person need a code so u need to register both !! if youre a belizean then its resident your wife will be non resident
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Why is the Android app not available in the Google Play store?
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Grant G
Does anyone have an answer to this? I looked for the app today, but it's not available.
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Grant G
They had mentioned that it was pending approval. For now it’s a direct download and you may need to temporarily enable third party sources to install it. We haven’t tested the android version yet.
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We completed the app, everything worked fine. One bit of feedback: the date selection control on ios devices is very easy and straightforward; the date selection control on android devices requires one to scroll month by month to select the desired date, no problem for travel dates, but for people of a certain age, scrolling month by month back the the early 1950's takes a little while! If you have ... more a way to provide feedback to the developers, your might suggest they use a different control in the next version.
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I will be coming to Belize with my parents. We are all Belizeans by birth but I don't reside there. My parents reside there. Do we all need to get the test at the airport or can we get the test here in the US with 72 hours of arriving in Belize? Once we are there and able to go to my parents' home, can we grocery shop, take walks, as long as we wear our masks and shields and social distance or do ... more we have to stay at home for the entire 10 days?
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I can not access the repatriation form to complete before my arrival. On the COVID19 website on the Link "Register to Enter Belize" it has an error message (The registration/repatriation website is currently being updated and will be available shortly. For urgent queries please email repatriation@mfa.gov.bz.). which has had there for DAYS. Is there anywhere else I can get this form to complete before ... more my arrival?
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Sandra R
It’s now working. Please visit the COVID19.bz site
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I'm a missionary who lives and works in Belize under a work permit. I have an apartment there I rent. Do I fill out the form as a resident, even though I'm there under a work permit and don't have my residency yet? The part in the application that asks about the hotel I will be staying at doesn't apply to me since I rent an apartment. How do I complete the form and move past these questions to complete ... more the form?
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Sandra R
Yes you should fill it out as a resident and follow the guidelines for long stay non nationals.
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I'm coming to Belize to visit family members & I will be staying with my aunt in her home in ladyville. So what is my protocol since I'm not staying in a hotel.
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Ava S
According to the guidelines, you will need to first apply to visit through the controlled repatriation form. A 10 day self quarantine is required during phase 3 for Belizeans. See the traveler classification guidelines here: https://belizing.com/coronavirus/#classification
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We plan on traveling mid October to move to our new house in Corozal. We know how to designate a hotel for the first night but how do we tell the App we will then be going to our house?
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Don G
You should register as a resident and enter information about your residence in the app. There is no longer a need to stay at a hotel the first night.
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I plan on traveling to Belize with my family. Will each member (including kids) be required to have the app? Also, can the phone(s) be kept in WiFi mode or will we need to have a cell plan while in Belize?
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Grant G
Hi Grant, all travelers age 16+ will need to have their own device/app. We recommend taking a screenshot since it currently does not work when Internet connection (cell data or WiFi) is off.
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What about testing? With few, if any, personal tests available, and the risk of entering the country, tested (or retested) at the BZE, having a possible false positive and then having to quarantine for 14 days at your expense? Then missing your reservation and return flight?
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Will the App be available in the Play Store? Many Google work profiles block direct downloads from the internet.
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David B
It is our understanding that it will be available via the play store soon. Hopefully soon.
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I downloaded the Android app onto my phone, but it asks me to find an app online to open it. What is wrong?
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Joe R
Hi Joe, we recommend waiting for it to be available on the official Google Play Store if this problem persists.
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