Cancellations & Refunds:
We require at least [48] hours notice to cancel or reschedule an appointment or booking without penalty.
Late Cancellations and No-Shows.
Cancellations made [48] or more hours before the scheduled start time will receive a full refund or can rebook with no penalty fee.
Late notice: Cancellations made before [24] hours of the scheduled start time are subject to a fee of [50% of the service cost.
Cancellations made between 24 hours of the scheduled start time are non-refundable
No-shows: Failure to show up for an appointment without prior notice will result in a charge of [100% of the service cost / the full booking fee]
Late Arrivals
Appointments will end at their originally scheduled completion time to accommodate subsequent clients. Arriving more than [15] minutes late will be treated as a no-show, and you will be billed for the full session.
How to Cancel
All cancellations must be requested through Belizing.com
Notices sent through unmonitored channels, such as social media, will not be accepted.
Exceptions
Fees may be waived at our discretion for emergency situations, documented illnesses, or severe weather.
Please contact our administration team as soon as safely possible to request an exception.